Kathleen Animal Hospital

Reviews

• Margaret Taylor

  May, 18 2018
  ★ ☆ ☆ ☆ ☆
  First, I'd like to say...I don't usually write reviews...but, I felt this was a good outlet for my frustration.
  
  My cat, Ginger, was pregnant & had difficulty delivering her 7th baby. The kitten was partially delivered (paw first) & was stuck. I took her to Kathleen Animal Hospital to be examined. Two x-rays were taken &, who I assume was the vet (as he didn't introduce himself), told me the only way to remedy the issue was a c-section; which would cost $1500...plus the fee for consult, x-rays (x2), & medications. I love my cat...but, am not in a position to pay more than $1500 at one time. When I asked the gentleman what our other options were, he was very matter-of-fact & said..."we can euthanize her". The thought of euthanizing my mama cat...who has 5 newborn kittens...broke my heart. In tears, I begged to make payment arrangements...$500 down & I would pay the remaining balance on Wednesday. After speaking with the vet, the vet tech (who was very nice) told me...they couldn't help me & I should try to take my cat someplace else...but, not before I reconciled my balance with their clinic; which was $177 for no more than a 5-minute consult & two x-rays. I understand...my cat = my responsibility. But, it really makes me sad for the state of medicine (especially with all that has happened this week) that the life (and, possible death) of not only my cat...but, a member of my family was contingent on what I was able to pay. From start to finish, this experience kept circling back to cost. =/
  
  On a happier note, I took her to Dr. Irelan's office on Marcum Rd. Dr. Irelan was able to sedate mama cat & manually remove the kitten without surgery at all. The staff was so accommodating &, in all honesty, it felt like he & his staff actually cared for us & not only for profit. Consult, sedation, manipulation, physician administered medication (x2), post manipulation x-ray, & at-home medication (x2)...all for $362.
  
  What if I hadn't gotten a second opinion & euthanized mama cat today?
  
  Shame on you, Kathleen Animal Hospital. Thank you, Dr. Irelan.

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