Valencia Hills Health & Rehab Center

Reviews

• Amy Clark

  May, 27 2018
  ★ ★ ★ ★ ★
  I was a patient there. Had the best therapy. They got me back on my feet again.
• M Riddle

  Apr, 03 2018
  ★ ☆ ☆ ☆ ☆
  Horrible place although there are a few outstanding people. First night my mom came in the doctor called and wanted to turn off her defibrillator and pacemaker. That would have led to her death in minutes. That was 6 months ago. Three months ago I had to argue with the doctor to get her to the hospital. Doctor said she was fine. The ER said she was in congestive heart failure, had blocked bowels and a urinary tract infection. They have left socks on that were too small for such a long time that they cut into her legs. Looks like she is branded. The rehab wing is very different from the long term care halls. My mom is in long term.
• D Davis

  Dec, 19 2017
  ★ ★ ★ ★ ★
  *More complaining than not about this facility. I know from my hospital
  work experience that it is easier for families to complain than to
  appreciate what is there and send thanks.
  *Yes, sometimes there are new employees who haven't learned what they
  been taught, but that is not the fault of the facility. Some employees have
  bad attitudes, again, not the fault of the facility.
  *I have had to deal with the facility for over 8 months now and find it the perfect place for my Mom.
  *Overall, this is a great place and our family has been welcomed. I look forward to the month I will be able to get my Pop in there as well. The Unit Manager, Billing Office, Admissions Office, Garden lady, PT Dept. and any other Dept I have left out, I thank them ALL. I also thank ALL the employees who have done MANY MANY MANY little & BIG things that meant/means soooo much to my mom (me as well).
  *I have 3 suggestions and they are biggies, this being a for-profit facility with budget constraints and know these are not very feasible:
  ^Upgrade the current garden with more covered tables and more wheelchair/scooter access pathways.
  ^Another garden like the current one, across the other side were there is a LOT of open space.
  ^Parking-something's gotta give....more easily accessibility parking for disabled folk to visit disabled folk. I know space is limited, however,
  many employees park near the doors up at front of each entrance and
  there are a lot of us who have a hard time walking. Definitely a conundrum!
  *Tell ya what, when I win a FL or GA lottery, I'll pay for new gardens and upkeep!!
  
  Thanks all!

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